Returns

We want you to be happy with your purchase. If something isn’t right, we’re here to help. You’re welcome to return any item within 30 days of receiving it, as long as it comes back to us in its original condition and packaging.

Returns are straightforward. Just fill in the form below and we’ll be back in touch within a couple of working days with everything you need. You’ll be responsible for return postage costs, and we’d always recommend using a tracked service.

How it works

• Fill in the form below with your order details and reason for returning.
• We’ll be in touch within a couple of working days to confirm next steps.
• Send your item back to us using a tracked postal service.
• Once we receive it and check the condition, we’ll process your refund.

Request a return

Fill in the form below to get started. We’ll take it from there.

If you have any questions, drop us a line at orders@royalmilesilver.co.uk and we’ll be happy to help.